There is a Company Policy of life-long Support for all our products and devices. The Importer, Legal (ARTG) Sponsor and Distributor, Enlightened Therapies Pty Ltd, recognizes that your satisfaction as a device owner, therapist or user is critical to the success and acceptance of this new type of therapeutic medical modality.
In keeping with this understanding and commitment they undertake to supply an InfraBed and BioBlanket Three Year Warranty. ENAR has a two year Warranty as follows:
2 years (24 months) replacement warranty (Not New for Old), after that, repairs at cost, with a loan device whilst yours is being repaired – or – After 24 months, you can buy a new replacement at a largely discounted purchase price.
ENAR LOAN DEVICE
If your device is faulty, during the warranty period, you will receive a replacement loan device for the time your device is away being repaired.
ENAR REPLACEMENT DEVICE
If your device is faulty or worn out you may trade it in for a replacement device at a largely discounted purchase price.
There is an ongoing toll-free help-line for any assistance you may require.
We are happy to respond to any questions on any related subject. Also should you wish to communicate with anybody about ENAR, resources and assistance are available to you. We hope that all ENAR users will become honorary ENAR Ambassadors.
- Free Phone Aus 1300 305 107
- Free Phone NZ 1800 555
- Overseas Callers +61 2 4268 2222
- e-Mail [email protected]pies.com